Right from word go there was good communication and a good delivery date. I can`t praise them enough. Very happy with the bed.

Extremely happy with the whole process would highly reccomend

Very satisfied with the service

the chap who demonstrated was lovely - the only thing i`m struggling with are the controls positioning - i struggle to put it back on the hook.

Top notch. Chair is very comfortable and very happy with it, no problems. 5 star customer service.

I am not happy with the bed as it is not suitable for my condition and i can`t turn over. I have spent money on bed which i can`t use. After sales service for this company is particularly bad.

very happy with the chair, delivered on time and left everything nice and tidy before they left.

as expected - very satisfied

Great customer service and communication throughout. Fab product and i couldn`t be happier.

We were given a date for delivery which was then bought forward to 1 morning my parents were due to be out after lots of discussions they agreed to deliver the same day but in the afternoon. The day before i received a text to say the bed would be delivered in the morning so i had to make arrangement`s for someone to be there the bed never turned up i rang they said it would be the afternoon, half 5 cam still no bed rang again bed arrived 7ish - delivery driver said that we weren`t even on the list for delivery today. Old bed removed to then find out wrong bed had been ordered but we had to keep the bed as they`d broken the old one on removal 10 pm came they finally left we have since received the correct beds but it was hard work everyone was very apologetic. I would use again as customer service was spot on and my parent are pleased with the quality of the bed.

I don`t believe these chairs to be bespoke - i had a number of issues with this company after a very long process most of them were resolved but this process was fair more difficult than it needed to be. For that reason i would not recommend this company and if you do decide to use them to just be vary cautious.

Cromwell gave a great service and offered an ex demo chair as we required the chair very quickly.

Chair is fine works well,but unfortunately we would not recommend this company as we were promised delivery before Christmas and did not receive until January - we also had to pay extra for a courier and then had to set up the chair ourselves.

Family firm that are very friendly - sorted things quickly we were very satisfied with the service they even re-covered some of our old furniture so it all matched with our new chair really very happy with the service. We have already recommended them to friends.

Right from the beginning they were great there was nothing pushy about the company - mark who demo`d was great explained everything answered all my questions and was very friendly. I would definitely recommend to others this company is great.