FittedWard
-
90%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

36 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

Right from word go there was good communication and a good delivery date. I can`t praise them enough. Very happy with the bed.

  • 5 / 5
Mr. R | June 2019

Extremely happy with the whole process would highly reccomend

  • 5 / 5
Mr. T | May 2019

Very satisfied with the service

  • 5 / 5
Mr. | May 2019

the chap who demonstrated was lovely - the only thing i`m struggling with are the controls positioning - i struggle to put it back on the hook.

  • 4 / 5
Ms. A | May 2019

Top notch. Chair is very comfortable and very happy with it, no problems. 5 star customer service.

  • 5 / 5
Mr. T | April 2019

I am not happy with the bed as it is not suitable for my condition and i can`t turn over. I have spent money on bed which i can`t use. After sales service for this company is particularly bad.

  • 5 / 5
Mr. | March 2019

very happy with the chair, delivered on time and left everything nice and tidy before they left.

  • 5 / 5
Ms. F | March 2019

as expected - very satisfied

  • 5 / 5
Ms. | February 2019

Great customer service and communication throughout. Fab product and i couldn`t be happier.

  • 5 / 5
Ms. R | February 2019

We were given a date for delivery which was then bought forward to 1 morning my parents were due to be out after lots of discussions they agreed to deliver the same day but in the afternoon. The day before i received a text to say the bed would be delivered in the morning so i had to make arrangement`s for someone to be there the bed never turned up i rang they said it would be the afternoon, half 5 cam still no bed rang again bed arrived 7ish - delivery driver said that we weren`t even on the list for delivery today. Old bed removed to then find out wrong bed had been ordered but we had to keep the bed as they`d broken the old one on removal 10 pm came they finally left we have since received the correct beds but it was hard work everyone was very apologetic. I would use again as customer service was spot on and my parent are pleased with the quality of the bed.

  • 5 / 5
Mrs. H | January 2019

I don`t believe these chairs to be bespoke - i had a number of issues with this company after a very long process most of them were resolved but this process was fair more difficult than it needed to be. For that reason i would not recommend this company and if you do decide to use them to just be vary cautious.

  • 4 / 5
Mr. | January 2019

Cromwell gave a great service and offered an ex demo chair as we required the chair very quickly.

  • 5 / 5
Mr. | January 2019

Chair is fine works well,but unfortunately we would not recommend this company as we were promised delivery before Christmas and did not receive until January - we also had to pay extra for a courier and then had to set up the chair ourselves.

  • 5 / 5
Ms. W | November 2018

Family firm that are very friendly - sorted things quickly we were very satisfied with the service they even re-covered some of our old furniture so it all matched with our new chair really very happy with the service. We have already recommended them to friends.

  • 5 / 5
Ms. L | October 2018

Right from the beginning they were great there was nothing pushy about the company - mark who demo`d was great explained everything answered all my questions and was very friendly. I would definitely recommend to others this company is great.

  • 5 / 5
Mr. B | October 2018
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