Delighted with the chair and the service we received was outstanding
- W
- A
- B
A bad buy on my behalf, very hard and uncomfortable. In fact it is too uncomfortable to use. The chair doesn’t fit me. all the contours are in the wrong place, I didn’t realise how important it was to have the right size chair.
- R
- C
The chair is fine. Problem in so much as one of the side lumber cushions was not filled enough so it when flat when sitting in the chair. Having problems getting the company of Careco to get someone out to rectify the problem. Not very good after sales service.
- L
Service in store is great. Ordering online is easy and quick delivery. This is where the service falls apart, delivery is carried out by contractors. Who apparently are the professionals who will put assemble your chair and give a demonstration. Wrong … first obstacle the box is to big to go through your door. You haven’t paid for the upgraded service £60.00 to slot the top of the chair into the base. Delivery service were totally unwilling to help and said it required extra service. On and on
- S
- M
It was all OK but follow up service not very helpful
- P
Great service from Careco but absolute rubbish delivery. Couldn’t get the box through back door tried the front door but still no go. To cut a long story short, they left the chair on my wet driveway and left me, an 80 year old lady To deal with it. Eight weeks later still waiting for a refund of my so called delivery service.
- H
- O
On time. Good value & warranty. Helpful installation team.
I've had the chair for 2 months now and it squeaks terrible. When I phoned customer service I was told that it was past the 14 day return and they could not help me. Shocking service.
High pressure sales in shop, delivered chair fixed up. told just play with the buttons and you will find out what does what. Not very informative. the chairs they advertise are not the chairs they want to sell. Over £2000 is a lot of money, i also ordered other items which still haven't arrived.
- J
Helpful staff made shopping a pleasant experience
This chair is marvellous the driver that delivers and built sit for me was great
My recliner is my favourite piece of furniture. It's everything I had been told it would be. Very comfortable, modern design, and looks good as good as new after 5 years or so. It's certainly my chair of choice.
- T
Chair to hard
- G
This.chair was bought for my husband. It wasn’t cheap but he finds it uncomfortable to sit on. Waste of money
Ghair arm material came away after 3 days not happy
I’m afraid I cant rate the Quality as I’m expecting the delivery next week however the ones that were ready in the store looked and felt good, same with expectations but I had to go for a special made one as the once on sale and ready were too large even they small ones. This company were far better and reasonably priced compared to recliner factory who’s sales person bulled me into singing up for one that I couldn’t afford and then took more then two weeks to refund my money but made me feel un
- Mrs E
Marvelous chair, Careco is worth checking out. The most expensive chairs only have better upholstery and a bit more padding but my chair on the inexpensive side has 2 silent motors and has the same recliner functions as the most expensive ones; so, why pay more
- N
Staff at CARECO through to delivery have been excellent
- Mrs B
a terrible chair- had to return it and chase the refund.
You get what u pay for. Wish we had spent a couple more hundred for a more comfortable chair. Also wish we had shopped around but have always used Careco and for the first time disappointed.
- F
Comfortable Relaxing
excellent chair.excellent service.HIGHLY RECOMENDED.
CareCo promised 7-10 day delivery. Chairs took over 2 weeks to arrive. No information or warning from CareCo. The chairs are very good though. Very comfy.
- V
Supplied by CareCo , the Exeter branch were extremely helpful..
Was happy with the chair just under 5 years. It broke down. Kept waiting on phone each time over 30 mins. After 5 phone calls engineer came. Chair still not repaired after 6 weeks.. Had to purchase a new one.
I purchased a second hand chair.
On reclining the seat , my feet were left hanging as the extension was too short , I am only 4’ 11” tall so not that good .
- E
Recline position did not support feet.
Very speedy delivery despite them being hampered by me having Covid which delayed them. They delivered as soon as I was out of isolation
Very comfortable easy to use
The chair has a bit of a wobble at times and can feel a bit lightweight. I have just received a second telling me of a delay with the arm and headrest covers making a three month delay, if it arrives this time
- Mr M
- Mr L
This company has been very efficient. The only drawback is that it takes longer for delivery when requesting an engineer to assemble the chair. The men who came were extremely helpful and knowledgeable.
Would recommend this product—comfortable, easy to use,fit for purpose—satisfied customer.Arm protectors are useless- they keep falling off.
- Mr W
- Mrs K
The chair operation and comfort is satisfactory, but why Are no castors fitted? To move such a heavy item for Elderly people is difficult. Disappointing.
- Q
The chair has help me with my mobility and is very comfortable would recommend to anybody who struggles with standing and sitting
Wonderful efficient helpful company. Chair very easy to assemble and to operate. Have no doubts if considering a purchase.
John Lee who delivered and fitted chair did an excellent job and cleared up all packaging
The engineer that came to perform the install was very professional and very helpful and completely competent.
Unfortunately my cat likes my chair as much as me and I frequently have to remove him from it!
- Ms K
Very good selection, reasonable prices and polite informative staff
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