I was very disappointed to receive delivery of my chair for almost £3000 and three days later they were advertising the same chair for half price.
- G
I got my chair today and I love it control is easy to work quality is fantastic wish I got one long ago
- H
from the rep visiting us to ordering the chair to the delivery was all first class.
- D
First class service 5*
- C
Cannot complete survey as I have only just ordered chair
Oak Tree Mobility. Problems started very early after purchase. Managers refused to talk to customer, they hid behind telephone staff, and blamed the customer for the faults. Steer well clear in my opinion.
- L
The loop that holds the operation modem has broken away after only three months
Neck area is not great
I am very pleased with the two chairs. Good quality. Friendly helpful people especially Charlie Wall the owner and MD.
- O
Service in store is great. Ordering online is easy and quick delivery. This is where the service falls apart, delivery is carried out by contractors. Who apparently are the professionals who will put assemble your chair and give a demonstration. Wrong … first obstacle the box is to big to go through your door. You haven’t paid for the upgraded service £60.00 to slot the top of the chair into the base. Delivery service were totally unwilling to help and said it required extra service. On and on
- S
It was all OK but follow up service not very helpful
- P
Great service from Careco but absolute rubbish delivery. Couldn’t get the box through back door tried the front door but still no go. To cut a long story short, they left the chair on my wet driveway and left me, an 80 year old lady To deal with it. Eight weeks later still waiting for a refund of my so called delivery service.
Pleased with the service, chair's comfy. The chair was for my Mum, but sadly, she never got to see it as she passed away on 3rd February.
We purchased two recliner leather chairs with lots of extras. Although our sitting room is not large the two chairs fitted snuggly. Our carpeted floor needed some assistance to move them. Have requested supplier to help. All round. Excellent quality and we are very happy.
- B
Having six months and it breaks and all they want to do is tell you to buy another one
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